Customer Journey Experience
Q- Management System
It has become vital today for Banking, Governmental and Services sectors, such as Typing centers to use Q-Management System in organizing and tracking customers’ queues for better services. Using the Queue System allows customers to be served properly and fairly as per the desired turn for each customer. On the other hand, it helps the top management to determine the real achievement for each “Customer Service” which helps to improve KPI for each employee.
Gepcom Technologies has expertise in this field by designing and applying the system at diverse sites, by making use of Q-Management System, for which we have been appointed as gold partner.